Aerocone Travels and Companies UK Limited

Privacy Policy

Effective Date: February 17, 2026

This Privacy Policy explains how Aerocone Travels and Companies UK Limited (“Aerocone”, “we”, “our”, or “us”) collects, uses, processes, and protects your personal information when you access our website or use our services. By using our services, you agree to the terms of this Policy.

1. Information We Collect

We collect and process personal information to deliver our travel, tour, conference, and related services effectively.

Information collected may include:

• Contact details (name, phone number, email address, and address)
• Payment and billing information (where applicable)
• Travel-related documentation (such as identification or verification documents where required)
• Account credentials (username and password)
• Communications with our team (emails, calls, messages)
• Booking and transaction history
• Travel preferences and service interests
• Device and technical information (IP address, browser type, device identifiers)
• Website usage data (pages visited, interactions, and browsing activity)
• Location data (where permitted by your device settings)

Where you provide information about other individuals (e.g., co-travelers), you confirm that you have obtained their consent.

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery

• To process bookings and registrations
• To issue travel confirmations and invitations
• To facilitate tours, conferences, and related services

Operations and Improvement

• To improve our website, services, and customer experience
• To analyze user behavior and preferences

Communication

• To respond to inquiries and provide customer support
• To send service updates, confirmations, and relevant notifications

Marketing and Personalization

• To provide tailored offers, promotions, and service recommendations (where permitted)

Legal and Compliance

• To comply with legal obligations
• To prevent fraud, misuse, or unlawful activities
• To enforce our terms and protect our business interests

3. Information Sharing

We may share your information with:

• Service providers (airlines, hotels, transport providers, and event partners)
• Professional advisors and consultants (where necessary)
• Government authorities or regulators when required by law

We do not sell your personal information to third parties.

4. Your Choices and Rights

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Control cookie preferences through your browser settings

Disabling certain data collection features may affect service functionality.

5. Children’s Information

Our services are not intended for individuals under the age of 13 (or applicable age of consent in your jurisdiction). We only collect children’s data where necessary for travel services and with parental or guardian consent.

6. International Data Transfers

As a global service provider, your information may be processed in multiple countries. We ensure that such transfers comply with applicable data protection laws.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Enhance user experience
• Analyze website performance

You may manage cookie preferences through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy-related inquiries, please contact:

Aerocone Travels and Companies UK Limited
Email: info@aerocone.uk

12. UK and European Users (GDPR)

For users in the United Kingdom and European Economic Area (EEA), we process personal data in accordance with applicable data protection laws, including GDPR. Where applicable, you have additional rights regarding your personal data.